Chatbots are the ones that changed the game when it comes to customer interactions without human involvement. The era of chatbots is upon us in 2024 with businesses having access to many chatbot builders specifically designed to meet various needs. From this guide, you will learn about the 4 Best Chatbot Builders in 2024 Features, their specifications, pricing plans, and how they can help your business flourish.
1. ChatGPT by OpenAI:
Overview: ChatGPT has been the pioneer of conversational AIs, one of the examples of his supervisory skills is his use in the papers published by top companies and university departments around the globe.
Features:
- It uses the best NLP models for communication that are on par with humans.
- Works with Slack, Microsoft Teams and custom APIs for ‘out-of-the-box’ deployment.
- It facilitates personalization following the industry-specific requisites….the best NLP models for communication that are on par with humans.
- Integration with Slack, Microsoft Teams, and custom APIs.It facilitates personalization following the industry-specific requisites.
Pricing: The professional plan monthly starts with $20.Use Case: Ideal for businesses giving equal importance to cx along with lead generation.
Statistic: It is the most common method used in customer support by 65% of Fortune 500 companies.
2. Tidio:
Overview: Tidio presents a hybrid solution with the flexibility of live chat and the chatbot automated option.
Features:
- A simple point and click interface. Connect with Shopify and WordPress. Multi-language options are available so it can be used all over the world.
- A simple point and click interface.
- Connect with Shopify and WordPress.
- Multi-language options are available so it can be used all over the world.
Pricing: Free is available; premium plans start at $18/month.
Use Case: Suitable for e-commerce websites that want to increase the customer engagement and reduce the cart abandonment.
Statistic: Online stores with Tidio saw sales increase by 30% on average.
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3. Landbot
Overview: The main feature of Landbot is its visually appealing conversational interfaces. It is especially suitable for small businesses and marketers.
Features:
- No coding design tools.Compatible with multiple platforms (WhatsApp, websites, and Messenger).Sophisticated analysis for performance monitoring.
- No coding design tools.
- Compatible with multiple platforms (WhatsApp, websites, and Messenger).
- Sophisticated analysis for performance monitoring.
Pricing: Plans are available from $30/month.
Use Case: Ideal for generating leads and interactive landing pages.
Statistic: “Assists users in gaining up to 50% higher conversion rates.”
4. ManyChat
Overview: ManyChat is a key player in automating social media interactions on Facebook Messenger and Instagram.
Features:
- Support for all channels (SMS, email, Messenger).Templates for rapid implementation.Integration with Shopify and Zapier.
- Support for all channels (SMS, email, Messenger).
- Templates for rapid implementation.
- Integration with Shopify and Zapier.
Pricing: There is a free basic plan of the premium with a start at $15/month.
Use Case:Social media marketers who want to improve engagement with audiences and increase sales.
Statistic: “Raises levels of customer satisfaction by 25%.”
Comparison Table:
| Tool | Best For | Starting Price | Platforms Supported |
|---|---|---|---|
| ChatGPT | Conversational AI | $20/month | Websites, APIs, Slack |
| Tidio | E-commerce | $18/month | Shopify, WordPress, APIs |
| Landbot | Lead Conversion | $30/month | WhatsApp, Websites |
| ManyChat | Social Media | $15/month | Messenger, Instagram, SMS |
Today, chatbot builders are a must-have for businesses. If you are simplifying customer service, enhancing engagement, or driving up sales, the right platform will make the difference.
Try these tools today to transform your customer conversations!
